Our Residential Security Operatives are selected for their intellectual and proactive approach to protective services.  They all have close protection training and extensive background (ex-military/law enforcement and intelligence units), but are specifically vetted for their soft skills, including:

- Discreet Integration: The ability to wear multiple hats, acting as security agents while seamlessly functioning within a sophisticated household staff structure.

- Estate Protocol Management: Training in-house protocols, guest management, and interface with high-end contractors.

- Long-Term Residency Suitability: Psychometric profiling to ensure stability, discretion, and the emotional intelligence required for long-term integration with the family and staff.

The human element is the single greatest vulnerability in any residence. We mitigate the Insider Threat by establishing clear access and training protocols:

- Vetting as a Service: We offer comprehensive, ongoing background checks and due diligence for all new and existing household staff, contractors, and vendors who require unescorted access to the property.

- Security Awareness Training: Our team conducts mandatory, bespoke training for your domestic staff on security awareness, including managing access control (keys, codes), recognising phishing attempts, and maintaining strict confidentiality.

Key and Access Control Management: We implement and manage a rigorous protocol for the issuance and retrieval of keys and access credentials, ensuring only authorised personnel have access to specific zones at specific times.

Our assessment employs a Layered Model (Perimeter, Exterior, Interior), but places particular emphasis on the Insider Threat.
The assessment structure includes:

1- Physical & Technical Survey: Comprehensive review of barriers, lighting, technology coverage, and safe room integrity.

2- Staff & Vendor Protocol Audit: Reviewing access control protocols for nannies, drivers, chefs, and contractors. We train staff on security awareness, phishing defences, and incident reporting to close the most common residential vulnerability—the human element.

3- Emergency Action Plan Development: Creating site-specific, tested drills for fire, medical, and home invasion scenarios.

- The on-site Residential Security Operative immediately secures the family, activating the predetermined Safe Haven Protocol (e.g., directing them to a fortified safe room).

- The Residential Security Operative simultaneously establishes direct, secure communication with local Police, Fire, and Ambulance services, providing critical real-time intelligence and managing the scene until first responders arrive.

- System Lock-Down: Automated systems (gates, exterior locks, surveillance cameras) are instantly commanded into a high-alert/lockdown state, isolating the threat or securing the perimeter.

Managing a dispersed portfolio requires a Single Point of Command to guarantee uniformity and accountability.

- We deploy a single, tailored set of security protocols, Standard Operating Procedures across all properties, regardless of location, ensuring a consistent level of protection whether you are home or abroad.

- You are assigned one senior Director who acts as your sole point of contact. This individual oversees the security teams, intelligence feeds, and system integrity for all residences simultaneously.

- When you transition between residences, the security for the destination property is activated and checked days in advance by a dedicated advance team, ensuring the security layer is fully operational before you arrive.